Real-name ticketing with a foreign passport
Use the same valid passport throughout the venue's booking and entry workflow. Copy the document details carefully, follow that official channel's field instructions, save the confirmation, and carry the original passport if the venue requires it at the gate. There is no safe universal name order, correction method or QR-only entry rule for every venue.
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Quick answer
Use the same valid passport throughout the venue's booking and entry workflow. Copy the document details carefully, follow that official channel's field instructions, save the confirmation, and carry the original passport if the venue requires it at the gate. There is no safe universal name order, correction method or QR-only entry rule for every venue.
Who this guide is for
- This applies to
- A foreign-passport holder using a named venue's real-name booking or ticket-inspection process.
- This does not apply to
- Visa, border, hotel or transport identity checks, or a request for ChinaReady to receive passport information.
- What stays operator-specific
- Name-field order, supported characters, phone verification, correction, transfer, QR use and manual inspection.
Identify the failed step
Keep the passport data unchanged and fix the channel problem at its source.
The passport option is missing
Check the venue's foreign-visitor channel or official staffed fallback.
The name or number is rejected
Do not guess a universal format. Ask the venue how its fields handle a foreign passport before paying.
The gate cannot read my booking
Show the official booking confirmation and original valid document at the venue's published staffed inspection point.
Before entering passport details
- Verify that you are in the venue's official channel.
- Use the passport that you will carry on the visit date.
- Follow the channel's own name-field labels and character rules.
- Check the visitor, date and ticket type before payment.
- Do not paste passport data into an unverified support chat or into ChinaReady.
Match the booking and gate record
Choose passport only when the venue's official channel lists it for the booking.
Enter the required passport fields exactly and do not invent spaces, abbreviations or a national name order.
Confirm that the booking belongs to the person who will enter; do not rely on another visitor's identity.
Keep the official order status, booking code or QR code in the issuing channel.
If the venue says the original booking document is required, bring that valid passport rather than a screenshot alone.
Read the venue's current entrance and staffed-check instructions before arrival.
Use the venue's official support to ask about correction or cancellation; do not promise that a record can be changed.
Two venue examples
- Palace Museum
- Its official instructions accept passports for non-mainland visitors and require the original valid booking document at the Meridian Gate. This entrance and procedure are specific to the museum.
- Summer Palace
- A dated Beijing 12345 response described a staffed booking fallback for foreign visitors when the online phone-number flow was unavailable. It does not prove that the same route or phone requirement applies today or elsewhere.
Keep the real passport details unchanged. Use the venue's official support or published staffed checkpoint, bring the official confirmation and original valid document, and allow extra time. ChinaReady cannot inspect, store or correct your passport record, and a screenshot or QR code may not replace the original document.
Common mistakes
- Guessing one name order for every platform Field labels and supported characters are operator-specific.
- Using another person's identity Real-name bookings can be bound to the visitor and checked at entry.
- Bringing only a screenshot Some official venue workflows require the original document used to book.
- Changing details after a failed check Contact the operator; do not make the booking data less accurate.
Fixed identity-support inquiry
Use this fixed message without adding your passport number in the message itself.
Hello. I am booking with a foreign passport. Please confirm which document type to select, how your official channel expects the passport name fields, whether the original passport is required at entry, and which staffed checkpoint can help if the booking cannot be read. Please also explain the official correction or cancellation route if the booking details do not match.
Fixed text only. ChinaReady does not collect, edit, save, send or receive passport information.
Printable document checklist
- Official venue channel confirmed
- Supported document type selected
- Passport details checked
- Bound visitor checked
- Official confirmation saved
- Original valid passport prepared
- Entrance and staffed checkpoint checked
- Official support route saved
Frequently asked questions
What name order should I use?
Follow the selected venue's field labels and instructions. No one universal passport-name order is supported for every platform.
Is a QR code enough to enter?
Do not assume so. Official Beijing park guidance and Palace Museum instructions describe identity-document checks in addition to booking confirmation.
Can ChinaReady check my passport record?
No. Do not enter or send passport information to ChinaReady. Use the venue's official channel.
Official sources
Scope: Official Palace Museum English ticket instructions covering advance booking, accepted documents for non-mainland visitors and the original-document inspection route for museum entry.
Limit: Venue-specific example only. It does not define booking windows, entrances, identity checks, availability, walk-up access, changes or refunds for another museum or attraction. Current museum notices control.
Scope: Official Beijing foreign-visitor guide for the municipal parks explicitly listed on the page, including the Summer Palace, and the supported Visiting Beijing Parks website, WeChat account and mini program.
Limit: Not a national attraction-ticketing platform or rule. The page directs visitors to separate channels for parks outside its supported list. Current park notices control inventory, phone support, payment, entry, changes and refunds.
Scope: Dated official Beijing 12345 response describing the then-current Palace Museum foreign-passport route and the then-current Summer Palace online phone limitation and staffed fallback.
Limit: Venue-specific and date-specific. It does not promise that the Summer Palace currently requires the same phone number or still offers the same staffed route, and it does not create a universal walk-up fallback for other venues. Recheck current venue notices before travel.
About this guide
ChinaReady editors prepared and reviewed this page against the sources above. Details can change; confirm current information with the responsible authority, venue or operator before you travel.